Staffing Overview

All staff working for JM care (supported living) undergo extensive and regular training to ensure they are the best that they can be at their job, and are providing the best possible support. All staff must complete all training available during their induction.

At J.M. Carehomes Supported Living, our staff are the bedrock of our business, they all have one thing in common. J.M. Care employees are dedicated individuals, committed to improving the lives of the people they care for.

In exchange for their exceptional hard work we provide all our care/support staff with learning and development opportunities to enable them to progress both personally and professionally in their chosen specialist area.

Our Aims & Objectives

All of our employees are committed to delivering the best service possible to each and every person they support.

In order to achieve this, each employee adheres to the following principles:
  • Our Service will be led by taking into account the aspirations and needs of our clients through person-centered planning.
  • Each person who decides to use our Service will be supported in a clearly defined individual manner.
  • We will always take the time to listen to, and communicate with each client, treating them with respect at all times.
  • Our approach to each person using our Service will be unique, innovative, flexible and keenly responsive.
  • We will support each person to take their place in their community.
  • We will strive to delight all individuals who use, or come into contact with our Service.
  • We will maintain the trust and confidentiality of all people who use our Service.
  • We will actively seek our client’s views and use those views to improve our Service.

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Staff Training

All staff will be required to participate in regular training in the following:
  • Health & Safety at Work
  • Basic Food Hygiene
  • Basic First Aid
  • Fire Prevention & Safety
  • Infection Control
  • Abuse Awareness and Safeguarding of Vulnerable Adults (SOVA)
  • Mental Capacity Act 2005 and DOLS
  • Risk assessment
  • Moving & Handling (if working with clients who need assistance)
  • Dealing with difficult/challenging behaviour
  • Specific courses relevant to working with clients e.g. epilepsy, autism etc.

Key Qualities

The company’s aim is to comply with the relevant Regulations and Outcomes 12, 13 and 14 of the essential standards of quality and safety. To this end we recruit support/domiciliary care workers who possess the following key qualities:
  • A caring attitude.
  • Reliability.
  • The ability to empathise with clients.
  • The ability to communicate adequately in English or the client’s first language where this is not English.
  • The ability to assess risks and take responsible decisions in response.
  • A desire to learn new skills.